EEDC Plans Prepaid Meter Upgrade Ahead Of Global Reset
The Enugu Electricity Distribution Company PLC (EEDC) says customers within its network may not be able to recharge their prepaid meters from November 2024 if they are not upgraded.
Mr Emeka Ezeh, Head, Corporate Communications of EEDC said this in a Statement made available in Awka on Monday.
He said the change in the condition for inputting tokens was a result of a software upgrade which will be affecting all Standard Transfer Specification (STS) compliant prepaid meters across the globe.
He said the upgrade will be implemented through a special ‘reset token’ known as “Key Change Token” (KCT), which will be loaded on their meters, to have them upgraded.
“Customers of EEDC who are using prepaid meters are therefore advised to ensure that their meters are upgraded before the set date of Nov. 24, 2024, to avoid losing them.
“The management of EEDC appeals to its customers to remain calm and not panic, as they will be notified of the process and modalities for the upgrade,” he said.
Ezeh said people could reach the EEDC customer care on 084 700 100(call), SMS/Whatsapp: 0815 082 6060 or 0815 082 6061, or firstname.lastname@example.org for further clarification.